Details

Product Change Notification (PCN)

Date: 14th of July 2026

Subject: MGS USB cap change

  1. Product Information:
    • Part Number: MGS1600, MGSM1600
  1. Description of Change:
    • Type of Change: Product Specification
    • Detailed Description: The previous USB cap featured a slotted head design, while the new USB cap features a cross-slot head design. The new part is: Alpha Wire HPP11 BK080

                                            Old Version                                                                                                                               New Version

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  • Reason for Change: Procuring the slotted part was challenging. Alpha Wire HPP11 BK080 is easier to procure and secure quantities.
  1. Implementation Schedule:
    • Change Effective Date: 14th of July 2026
    • All products manufactured after the effective date may incorporate the new USB cap.
  1. Impact on Customers:
    • Functional Impact: None
    • Compatibility: No impact on product functionality, performance, fit, form, reliability, environmental ratings, or compatibility is expected. The change is limited to the design of the USB protective cap.

5. Customer Actions:

  • Required Customer Actions: No action needed.
  • Support and Assistance: For any questions regarding this change, please contact:
    • Technical Support, using Roboteq Helpdesk: Get help with technical questions and product testing.
    • Customer Service, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it., tel. +1 (480) 664-6660: For order placement, tracking, and general inquiries.

Thank you for your continued support and partnership. We are committed to maintaining the quality and availability of our products while ensuring a seamless transition for our customers.

Download the announcement in PDF: MGS_USB_Cap_Change_Notification.pdf